What Should I Do When the Car Develops a Mechanical Problem During My Rental?

Whether your personal vehicle is being repaired or you're renting a vehicle for a road trip, the right rental car can help you get anywhere. Autorent is here to help drivers across Doylestown, Langhorne, Boyertown, and Langhorne, Pennsylvania, get on the road and head wherever it takes them.

Sometimes while you're driving a car, an unexpected mechanical issue can happen, including with rentals. It can be difficult to know what to do, especially when it isn't your personal vehicle. Our team is here to help.

Keep Yourself and Your Passengers Safe

The most important priority is to ensure you and your passengers are safe. If possible, get off the road quickly but safely. Pull onto the side of the road and stop the vehicle. You want to be far away from traffic. If possible, find a well-lit area to pull over.

Activate the vehicle's hazard lights to make it visible to other drivers even at night. Once you are safe, assess the situation, including any potential injuries. This is also a good time to note any helpful landmarks, businesses, or cross-streets that can point a towing company or first responders in your direction.

Call For Help and Document the Incident

If an accident occurred due to a mechanical issue, take a moment to look at the scene and check yourself for injuries. Call 911 if anyone is injured or if you require law enforcement on the scene.

Has any damage occurred from the mechanical issue? Take photos or write notes to ensure you have an accurate depiction of what happened. If first responders have taken any reports of the scene, it can help to request a copy for your records and ours. A clear understanding of what happened can help us pinpoint the issue for repairs.

Contact Autorent

Take a moment and read through your rental agreement. It may have numbers to contact if towing assistance is needed.

If an issue occurs with your rental, contact us as soon as possible. We are here to help solve the situation and get you back on the road. Each situation is unique, and providing us with information can help our team advise you on how to move forward.

When you provide information about the vehicle, be sure to mention where the car has broken down, including the state, road, and mile marker if you are unable to move it. This information can help us retrieve the vehicle later.

Need another rental to finish your trip? Our team will help you get another rental vehicle that meets your needs.

Autorent Is Here To Help With Any Rental Mechanical Problems Your Vehicle Has

If you experience a mechanical issue while driving a rental car from Autorent, our team is here to help. We will ensure that drivers around Doylestown, Langhorne, Boyertown, and Langhorne, PA, get the help they need and get back on the road again.

Contact us today if you are experiencing mechanical problems with your rental car. 

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835 N Easton Rd
Directions Doylestown, PA 18902

  • Rental Phone: (717) 918-0384
  • Parts: 610-696-4700